Privacy Policy

This policy explains how Dwello265 collects, uses, and protects your personal data when you use our website or request a property marketplace service.

Information we collect

• Contact details you submit: name, phone number, and email address.
• Your message, property enquiry, listing submission, or service request details.
• Property details, preferences, and location information you provide.
• Technical data such as browser type and IP address (via standard server logs).

How we use your information

• To respond to property enquiries, listing requests, and service requests.
• To review and publish listings or connect users with the relevant owner or team.
• To follow up on property interest, support requests, or service leads.
• To send account, listing, or service updates where you have given permission.

Sharing your data

We do not sell your personal information. We may share details only where necessary to support your request, such as routing an enquiry to a property owner or following up on a service lead, or when required by law.

Data retention

We retain enquiries, listing submissions, and service requests for as long as needed to manage the platform and maintain accurate business records. You may request deletion at any time.

Your rights

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

Cookies

Our website uses essential session cookies to function correctly. We do not use tracking or advertising cookies.

Contact

For any privacy questions or data requests, please contact us via the Contact.